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Contact us

We pride ourselves on giving our customers a quality service, with over 7000+ 5 star customer reviews.

Our contact form is currently unavailable. If your query is urgent, please send an email to help@ukmeds.co.uk and a member of our team will get back to you.

Enquiry Form

Complaints

UK Meds has a written complaints policy and procedures. We aim to acknowledge all formal written complaints within two working days of receiving them and to respond to all formal written complaints within five working days of receiving them.

To lodge a formal complaint, please send an email to help@ukmeds.co.uk. Anyone unhappy with the response that UK Meds has made to a formal written complaint should contact the General Pharmaceutical Council.

Click here to lodge a formal complaint

Anonymous Tip Off

Do you suspect a loved one or friend to be potentially abusing medication?

If that is the case then please fill out the anonymous form below and we will conduct an internal investigation on the patient.

Click here to anonymously give us a tip off

Your treatment discreetly to your door in three easy steps

Choose your treatment
Sit back, relax and choose your one-off or subscription of medication on any device from anywhere.
Complete a consultation
With complete privacy and confidentiality your form is checked by a pharmacist independent prescriber and then dispensed by UK Meds online pharmacy.
Receive your delivery
With same day service in parts of the UK, you can have your treatment delivery discreetly within hours.

See how our service works in detail

Rated Excellent for our service on

Rated 4.4 out of 5 based on 10855 reviews

Here to help you

Our Customer Service is available Monday to Friday 9am - 4pm. If you need urgent assistance, do not use this service. Call 111, or in an emergency call 999. Visit our help section