Delivery
Our delivery rates and providers
All orders for prescription items must be approved by a prescriber before they can be dispatched, please note if you choose express delivery, this will be from the point the item is approved by the prescriber. This is usually within a few hours but can take up to 72 hours from placing your order.
Orders containing prescription items are sent signed for or guaranteed for express delivery, customer services cannot fast track your order to be reviewed by the prescriber.
| Service | Price | Details |
|---|---|---|
| Royal Mail Tracked 48 | £2.95 | Estimated delivery within 4-5 working days. Delays may occur due to increased volume with couriers. |
| Royal Mail Tracked 24 | £4.95 | Estimated delivery within 1-2 working days. Delays may occur due to increased volume with couriers. |
| Royal Mail Special Delivery 1pm | £5.95 | Delivered by 4pm the next day if ordered before the cut-off time. Cut-off time is 3pm on weekdays and 11am on Saturdays. If you order after the cut-off on a Friday then your order will be delivered on Monday. If you order after the cut off on a Saturday then your order will be delivered on Tuesday. |
| Royal Mail Special Delivery 9am | £12.95 |
Delivered by 11am the next day if ordered before the cut-off time. Cut-off time is 3pm on weekdays and 11am on Saturdays. If you order after the cut-off on a Friday then your order will be delivered on Monday. If you order after the cut off on a Saturday then your order will be delivered on Tuesday. |
| Parcel Force Express 24 | £5.95 |
Delivered the next day if ordered before the cut off. Cut-off time is 3pm on weekdays. If you order after the cut-off on Friday your order will be delivered on Tuesday. Parcel Force is only used for selected large orders. |
Rated Excellent for our service on 
I came across this website when I was struggling to get a doctors appointment to fit in with my work, I was a bit dubious at first with it being online but I shouldn't have been as they were great, excellent service, very fast delivery and great prices, product was exactly as I was looking for, it takes a weight of my mind knowing I won't be at work in pain anymore or worried I can't get a doctors appointment, I will definitely buy again, thank you!
Rated 4.6 out of 5 based on 13952 reviews
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Our Customer Service is available Monday to Friday 9am - 4pm. If you need urgent assistance, do not use this service. Call 111, or in an emergency call 999. Visit our help section
