Delivery

Our delivery rates and providers

All orders for prescription items must be approved by a prescriber before they can be dispatched, please note if you choose express delivery, this will be from the point the item is approved by the prescriber. This is usually within a few hours but can take up to 72 hours from placing your order. Also please note, that the delivery details are estimated and are from the point of your order being dispatched.

Orders containing prescription items are sent signed for or guaranteed for express delivery, customer services cannot fast track your order to be reviewed by the prescriber. 

Service Price Details
Royal Mail Tracked 48 £2.95 Estimated delivery within 4-5 working days. Delays may occur due to increased volume with couriers.
Royal Mail Tracked 24 £4.95 Estimated delivery within 1-2 working days. Delays may occur due to increased volume with couriers.
Royal Mail Special Delivery 1pm £5.95 Estimated delivery by 1pm the next working day if ordered before the cut-off. The cut-off time is 3pm for weekdays and 11am on Saturdays. If you order after the cut off on a Friday, your order will be delivered on Monday. If you order after the cut off on a Saturday then your order will be delivered on Tuesday. 
Royal Mail Special Delivery 9am £12.95

Estimated delivery by 9am the next working day if ordered before the cut-off. The cut-off time is 3pm for weekdays and 11am on Saturdays. If you order after the cut off on a Friday, your order will be delivered on Monday. If you order after the cut off on a Saturday then your order will be delivered on Tuesday.

Parcel Force Express 24 £5.95

Estimated to be delivered the next day if ordered before the cut off. Cut-off time is 3pm on weekdays. If you order after the cut-off on Friday your order will be delivered on Tuesday. Parcel Force is only used for selected large orders.