Spring bank holiday delivery updates: Order by 2:30pm on Tuesday 21st May for standard delivery or Wednesday 20th May for next day delivery, to receive your items before the bank holiday.


Our returns policy

Our policy does not allow for any prescribed medication to be returned – this is for safety reasons and we are not authorised to re-sell returned medication. If you have any unwanted or unused medication, you can take it to a local pharmacy and they will dispose of the products safely.




If you have ordered any of our products that are to be delivered by post, you have the right to cancel such an order up until the point that your medication is accepted by the pharmacy.

How do I cancel my UK Meds order?

If you wish to cancel your UK Meds order, you can email [email protected] or call 0115 907 0050 and the team will be happy to help you.

However, if your order has already been sent to the pharmacy, unfortunately it is unable to be cancelled.



For our returns and refund policies, please visit out terms and conditions here - http://wallaces.coach1online.com/?mask=terms-and-conditions


Contact Details


You can contact our customer service team using the details below:

Post Cancellations, UK Meds Direct Ltd, Unit 3 Castle Marina Road, Castlebridge Office Village, Nottingham, NG7 1TN, United Kingdom

If you are emailing us or writing to us, please include details of your order to help us to identify it.

This policy is offered in addition to your legal rights.

Do not throw away any medicines via wastewater or household waste. Ask your local pharmacist how to throw away medicines you no longer use.